Everything you need to know before traveling to Peru.

A 50% deposit confirms the booking and the remaining 50% is paid up to 15 days before the trip. Payment can be made by international bank transfer, debit or credit card and Western Union. The booking is confirmed after receipt validation by our team.

Yes. Commercial service is available in English, and guides speak English at the main destinations: Cusco City Tour, Sacred Valley and Machu Picchu.

Yes — operations are entirely local, based in Cusco, Peru. From the first contact to support during the trip, you're talking to people on the ground.

Yes — we're a formally registered company, with operating license and tourism operator classification. Learn more on the Licenses & trust page.

Yes. Each itinerary can be booked as-is or customized based on your profile, pace and interests. Final adjustments happen on WhatsApp.

Yes. Book 3 months (low season) to 5 months (high season) in advance. Tickets sell out, especially Circuit 2 — the most complete and sought-after.

There are 3 main circuits and availability varies by date and route. If Circuit 2 is sold out, we guarantee the best alternative — first Circuit 3 and then Circuit 1. Learn more on the Availability page.

Yes, all packages include round-trip train — except when arrival at Machu Picchu is by trail. In that case, only the return train to Cusco is included.

No. The railway company assigns seats automatically through their system.

The train only allows a small backpack (up to 5 kg). Larger luggage stays safe in your Cusco hotel storage.

No — weather conditions are factors outside our control. Machu Picchu tickets, per the Ministry of Culture, are also final and non-refundable.

Most travelers (US, EU, UK, Canada, Australia, most South America) don't need a tourist visa for stays up to 183 days. Check the Peruvian consulate of your country for specific rules.

A passport valid for at least 6 months from entry date. To enter Machu Picchu, the original physical document is mandatory — the same one provided at booking.

If the minor travels without their legal guardians, a notarized authorization is required. Check your country's authority for the specific format.

Yellow fever vaccine is not mandatory but recommended. Travel insurance is also not mandatory, but highly recommended — especially for treks and adventure sports.

US dollars are widely accepted. Also carry a smaller amount in Peruvian soles for markets and crafts. We recommend exchanging at reliable exchange houses in Peru. International cards are also accepted.

The dry season runs April to November and the rainy season December to March. The Cusco region has wide temperature variation, generally between about 0°C (32°F) and 20°C (68°F).

Cusco sits at 3,400 m (11,150 ft). Rest the first day, drink plenty of water and try coca tea to help with acclimatization. If you have any medical condition, consult your doctor before traveling and let our team know.

Yes, no problem. Our recommendation is to plan a lighter itinerary with fewer treks — the country has attractions for the whole family.